Delivery Information

*** Due to the current situations and the lack of raw material some of our products might be unavailable, price or the lead time might be increased - so please contact our team to check availability and price *** 

Delivery estimates are given in good faith and we'll do our best to deliver within the time stated. Nevertheless we recommend to book your fitters after the delivery is received and inspected.

If the delivery is made on the pallet to your site address, there must be adequate help on site as it is KERBSIDE DELIVERY only via 3rd party pallet network

Correct delivery details (full address / site contact person / number) must be provided in the first place to avoid delivery issue. Diversion / re-delivery cost may be applied if sending to a different address afterwards.

Please ensure site access is easily accessible for large vehicles and can provide parking permission & loading bay for the vehicle Please do inform us if limited access so special delivery can be arranged to avoid delivery failure, extra cost may occur.

Goods description, quantity and condition must be checked upon delivery, any damage or discrepancy must be clearly written on paperwork with photos to support any claim.

DELIVERY CHARGES

CUT & FULL SAMPLES

£2.49; sample including postage charge (as on our eBay)

FLOORING ORDERS

£72.00*; flooring pallet for orders below £500 total

FREE*; flooring pallet for orders above £500 total

ACCESSORIES (adhesives, finishes, mouldings, etc)

£18.00; accessories for orders below £180 total

FREE; accessories for orders above £180 total

* applies only for England area delivery
Wales, Northern Ireland, Scotland and off-shore deliveries priced on checkout depends on postode

Saturday delivery currently not available

* COLLECTION IN PERSON - ONLY FOR SOME PRODUCTS (call for info)